This policy covers how The Yarn Exchange treats personal information that we collect and receive, including information related to your past use of The Yarn Exchange products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that The Yarn Exchange does not own or control, or to people that The Yarn Exchange does not employ or manage.
Information Collection and Use
The Yarn Exchange collects personal information when you purchase products from The Yarn Exchange. When you make a purchase we ask for information such as your name, email address, mailing address, billing address and credit card information. Once you register with The Yarn Exchange and sign in to our services, you are not anonymous to us.
The Yarn Exchange automatically receives and records information on our server logs from your browser, including your IP address, The Yarn Exchange cookie information, and the page you request.
The Yarn Exchange uses information for the following general purposes: to mail you any purchased products, and to track the most popular pages viewed on our site so we can continually improve our online store.
Information Sharing and Disclosure
The Yarn Exchange does not rent, sell, or share personal information about you with other people or any company except under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Your Ability to Edit and Delete Your Account Information and Preferences
You can request that we delete your personal information by sending us an email request to YarnGeek@TheYarnExchange.us . Please include your name and order number, if the order number is available.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
In certain areas The Yarn Exchange uses industry-standard
SSL-encryption to protect data transmissions.